Technical support is available Monday through Friday, 8AM – 5PM Mountain Time. For answers to technical questions or for troubleshooting assistance, please provide the full charger model and serial number. For troubleshooting we recommend, if possible, that you contact us from the site with the unit still connected. The following information can also be helpful for troubleshooting assistance or repair: battery type and open-circuit voltage, actual AC input and DC output voltage readings, DC current reading.
Toll free: 800-742-2326
A technical support representative will respond as soon as possible.